Ride Yanga App Support
Help for customers and drivers.
Get support with the Ride Yanga customer app or Ride Yanga Driver app in Livingstone, Zambia.
Official app support
How can Ride Yanga Support help?
Contact Ride Yanga Support if something is not working as expected in the customer or driver app. We can help with account access, ride and parcel requests, notifications, trip history, driver onboarding and general app problems.
Ride Yanga
For quicker support, tell us which app you use, what you were trying to do, what happened and any error message you saw. Screenshots can help when an issue is difficult to describe.
Never send your password or one-time verification code by email.
Customer app
Ride Yanga customer support
Help with the app used to request local rides and parcel delivery.
Ride requests
Get help placing a ride request, entering pick-up or destination details, or resolving another ride-request issue.
Parcel delivery
Get help with parcel requests, pick-up and drop-off details, request status, or another delivery problem.
Sign-in & account access
Get help signing in, accessing your account, or resolving a profile-related problem.
Notifications & history
Report notification issues or get help with trip and request history shown in the app.
Driver app
Ride Yanga Driver support
Help for approved drivers and drivers completing the Ride Yanga onboarding process.
Driver onboarding
Get help with sign-up, account approval, profile information, vehicle details, or another onboarding problem.
Going online or offline
Contact support if your availability status is not changing correctly or you cannot go online as expected.
Trip requests
Report problems receiving, opening, accepting, or viewing trip requests in the driver app.
Notifications & permissions
Get help with notifications, location access, or other phone permissions used by driver features.
Policies
Privacy and terms
Review the policies that apply when using Ride Yanga services and mobile apps.